1. Acceptance of Terms

By accessing or using Venato's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

Venato provides a strategic AI platform for service businesses, including sales pipeline management, production tracking, scheduling, and AI-powered automation. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Account Registration

To use our services, you must:

Be at least 18 years old
Provide accurate and complete registration information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

Use the service for any illegal purpose
Violate any applicable laws or regulations
Infringe on the rights of others
Distribute malware or harmful code
Attempt to gain unauthorized access to our systems
Interfere with or disrupt our services
Resell or redistribute our services without permission

5. Subscription and Payment

Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method for the applicable fees. Fees are non-refundable except as required by law or as specified in our refund policy.

We may change our pricing with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

6. Free Trial

We may offer free trials of our services. At the end of the trial period, your account will be converted to a paid subscription unless you cancel. You may cancel at any time during the trial without charge.

7. Intellectual Property

Venato and its licensors retain all rights to the service, including all software, content, trademarks, and intellectual property. You retain ownership of your data but grant us a license to use it to provide and improve our services.

8. Data and Privacy

Your use of our services is subject to our Privacy Policy. You are responsible for ensuring that your use of our services complies with applicable data protection laws, including obtaining necessary consents from your customers.

9. AI Services

Our AI features are provided to assist your business operations. AI-generated insights and recommendations should be reviewed and validated before taking action. We do not guarantee the accuracy of AI outputs.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENATO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

12. Indemnification

You agree to indemnify and hold harmless Venato and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

13. Termination

You may cancel your account at any time. We may suspend or terminate your account for violation of these terms or for any other reason with notice. Upon termination, your right to use the service ceases immediately.

14. Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Travis County, Texas.

15. Changes to Terms

We may modify these terms at any time. We will notify you of material changes via email or through our service. Continued use after changes constitutes acceptance of the modified terms.

16. Contact

For questions about these Terms of Service, please contact us at:

Email: legal@venato.io
Address: Venato Inc., 123 Main Street, Suite 100, Austin, TX 78701