Introduction

Venato ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email, password)
Business information (company name, industry, team size)
Contact information for your leads and customers
Job and project data
Communication preferences
Payment information (processed securely by Stripe)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Develop new features and services
Monitor and analyze trends and usage
Personalize your experience with AI-powered insights

AI and Data Processing

Our AI features analyze your business data to provide strategic insights and automation. This processing is done securely and your data is never shared with other customers. AI models are trained on anonymized, aggregated data and do not retain personal information.

Data Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations
Professional advisors (lawyers, accountants)
Law enforcement when required by law
Other parties with your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Export your data in a portable format

Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@venato.io
Address: Venato Inc., 123 Main Street, Suite 100, Austin, TX 78701